Johnny Cupcakes

What is the cost of shipping my order?

Last Updated: Jun 06, 2013 04:56PM EDT
Johnny Cupcakes offers a variety of shipping options for both domestic and international customers. The price of each option is dependent on the products in your order and the shipping destination. Please input all of your shipping information into the check out page to generate a price for your shipping location!

Online orders are generally shipped within 2 business days after the order is processed. Notifications and tracking information will be sent via email as soon as the package is shipped. Transit days are Monday through Friday with the exception of holidays. Our customer service hours are 10:00 A.M. to  6:00 P.M. (US EST) if you have any questions or issues regarding your package please contact our Bakery Staff (CustomerService@JohnnyCupcakes.com). 

INTERNATIONAL

DUTY & VAT TAXES (CUSTOMS FEES): These fees are not included in the shipping price of your order. These fees are calculated at the shipping destination and must be paid upon delivery. Depending on the country, different fees will apply. Johnny Cupcakes is based in the USA. All orders are processed in USD. International customers are encouraged to pay using PayPal. 

USPS First Class International: (2-8 business weeks after ship date) Price is dependent on destination. Detailed tracking information is not offered with this service. 

USPS Priority International: (6-15 business days after ship date) Price is dependent on destination. Detailed tracking information is available with this service. 

UPS Saver: (2-4 business days after ship date) Price is dependent on destination. Detailed tracking information is available with this service. 


DOMESTIC

USPS First Class Mail: (2-10 business days after ship date) Price is dependent on weight and destination. This option is exclusively offered for stickers, pins, keychains, and small packages (orders less than 14 oz). Tracking information is available.

UPS Ground: (1-6 business days after ship date) Tracking information is available. 

UPS 3 Day Select: (3 business days after ship date) Tracking information is available. 

UPS 2nd Day Air: (2 business days after ship date) Tracking information is available. 

UPS Next Day Air: (Next business day after ship date) Tracking information is available. 

 

Contact Us

customerservice@johnnycupcakes.com
http://assets0.desk.com/
false
JHNYCPKS_Help
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete