Johnny Cupcakes

What is your return policy?

Last Updated: Jan 16, 2017 10:57AM EST
Unworn and unwashed items are valid for return. Refunds and exchanges* can be made within 45 days of purchase date. A return or exchange without a receipt / order number will be granted store credit in the amount of the item(s) most recent sale price. Returns/exchanges are processed within 1-3 business days from when we receive the original items. To ensure the prompt and efficient processing of your return, please complete the attached Return Form, and include it with your returns shipment to the address below. 
Johnny Cupcakes 
ATTN : Returns
36 Finnell Drive, Unit 1
Weymouth, MA 02188

 
*If you exchanging an item please check availability for the preferred size of your requested exchanged item at www.johnnycupcakes.com. Feel free to contact us CustomerService@JohnnyCupcakes.com or call toll free 866.606.CAKE (2253) to hold aside your size as to ensure it will not sell out. If you have any questions, or if you received a defective or incorrect item, please contact our Bakery Staff. We are available Monday through Friday 10AM to 6PM US EST, by email CustomerService@JohnnyCupcakes.com or call toll free 866.606.CAKE (2253)
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customerservice@johnnycupcakes.com
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