Johnny Cupcakes

Returns and Exchanges

Last Updated: Nov 19, 2018 11:52AM EST
Unworn and unwashed items are valid for return. Refunds and exchanges* can be made within 45 days of purchase date. A return or exchange without a receipt / order number will be granted store credit in the amount of the item(s) most recent sale price. Returns/exchanges are processed within 3-7 business days from when we receive the original items. To ensure the prompt and efficient processing of your return, please complete the attached Return Form, and include it with your returns shipment to the address below. 
Johnny Cupcakes 
ATTN : Returns
36 Finnell Drive, Unit 1
Weymouth, MA 02188

*If you exchanging an item please check availability for the preferred size of your requested exchanged item at Feel free to contact us or call toll free 866.606.CAKE (2253) to hold aside your size as to ensure it will not sell out. If you have any questions, or if you received a defective or incorrect item, please contact our Bakery Staff. We are available Monday through Friday 10AM to 6PM US EST, by email or call toll free 866.606.CAKE (2253)

*When sending in a return please feel free to keep your free sticker from your original order. No need to send it back. 

Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found