Johnny Cupcakes

What is your return policy?

Last Updated: Aug 19, 2016 10:45AM EDT
Johnny Cupcakes accepts returns of unworn and unwashed items with tags for a refund or exchange within 45 days of purchase. Refunds will be processed in the form of the original payment. Price adjustments for Bakery Sale items can be made within 7 days of the order date. These adjustments do not include one day sales or promotional codes. Prices for one day sales or promotional code discounts will not be applied to previous orders (even orders from same day.)
To send in a return please complete the attached Return Form to ensure the prompt and efficient processing of your return. Returns are processed the same day it is received. Please send in your return to the address below. 
Johnny Cupcakes 
ATTN : Returns
378 University Ave
Westwood, MA 02090

If you are exchanging an item, please include $5 for return shipping (cash, check or money order!). If you are returning an item for a refund, please do not send $5 for return shipping. 

If you have any questions, or if you received a defective or incorrect item, please contact our Bakery Staff. We are available Monday through Friday 10AM to 6PM US EST, by email or call toll free 866.606.2253.

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