Johnny Cupcakes

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about my payment

Janina Anne Tayag Oct 30, 2017 02:59AM EDT

why it did not process my purchase?

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Johnny Cupcakes Customer Service Oct 30, 2017 05:26PM EDT Johnny Cupcakes Baker
Hi Janina,
I'm sorry to hear you were having trouble ordering from our site. Credit cards can be declined for a number of reasons- most common being that the billing address entered did not match the address on file with your card issuing bank. I can gain more informaiton by looking up your declined transaction. Please email us at customerservice@johnnycupcakes.com for further assistance.

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