Johnny Cupcakes Customer Service
Dec 04, 2017 01:18PM EST
Johnny Cupcakes Baker
Hi Allen, Thanks for reaching out! We apologize for the confusion. Those particular tees are pre-order tees that is set to ship 6-8 weeks after purchase date. I've attached an item description from the same release for your reference (please see writing in red.) You will receive a shipping confirmation in about 3-5 weeks when your order ships. Please feel free to reach out if you have any other questions or concerns in the meantime. Best, Mary Gillis Customer Service
Thanks for your response. On my order confirmation email, the range indicated was 4-8 weeks. Not a major difference, but just wanted to note that. It has been four weeks at this point, and I was just trying to get a sense of whether you could fine tune your shipping expectation given that the pre-order ended four weeks ago.
Johnny Cupcakes Customer Service
Dec 05, 2017 02:59PM EST
Johnny Cupcakes Baker
hi Allen, Thanks for your response. These will most likely be more towards that 8 week range, and the 4 week range, since it is our printer's busy season. We do a range to let customer know that it can take up to 8 weeks to be delivered. Keep an eye out in your inbox for the shipping confirmation once they do ship out. We appreciate your support. Thanks!