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Houston Champions Shirts

Allen Dec 04, 2017 12:08PM EST

Hi,

Can you tell me when I can expect the Houston baseball champion shirts to ship? Hoping to get those in time for Christmas.

Thanks,
Allen

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Johnny Cupcakes Customer Service Dec 04, 2017 01:18PM EST Johnny Cupcakes Baker
Hi Allen,
Thanks for reaching out! We apologize for the confusion. Those particular tees are pre-order tees that is set to ship 6-8 weeks after purchase date. I've attached an item description from the same release for your reference (please see writing in red.) You will receive a shipping confirmation in about 3-5 weeks when your order ships.
Please feel free to reach out if you have any other questions or concerns in the meantime.
Best,
Mary Gillis
Customer Service
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Allen Dec 05, 2017 02:57PM EST
Hi Mary,

Thanks for your response. On my order confirmation email, the range indicated was 4-8 weeks. Not a major difference, but just wanted to note that. It has been four weeks at this point, and I was just trying to get a sense of whether you could fine tune your shipping expectation given that the pre-order ended four weeks ago.

Thanks,
Allen
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Johnny Cupcakes Customer Service Dec 05, 2017 02:59PM EST Johnny Cupcakes Baker
hi Allen,
Thanks for your response. These will most likely be more towards that 8 week range, and the 4 week range, since it is our printer's busy season. We do a range to let customer know that it can take up to 8 weeks to be delivered. Keep an eye out in your inbox for the shipping confirmation once they do ship out. We appreciate your support.
Thanks!

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